Política de envío
Estimated Shipping Times and Charges:
Please note that shipping times are estimates and may be subject to unforeseen delays. At WULCEA, we pride ourselves on speed and dedication, with the goal of delivering your items as quickly as possible. Most orders are processed within 24 to 72 hours, excluding weekends and holidays.
Please be aware that we have multiple fulfillment centers around the world, so your order may ship from the USA, Canada, or China.
Refer to the table below for estimated shipping costs and delivery times.
| COUNTRY | ORDER METHOD | SHIPPING CHARGE (USD) |
DELIVERY TIME (Please allow up to 2-3 days for processing & handling) |
|
United States (Contiguous)
|
Economy | $0 | 5 to 8 business days |
| Standard | $9.99 | 4 to 5 business days | |
| Express | $24.99 | 2 to 4 business days | |
| Non-Contiguous States | Economy | $4.99 | 7 to 10 business days |
| Standard | $14.99 | 5 to 7 business days | |
| Express | $24.99 | 3 to 5 business days | |
| Outside of the United States | Express | $24.99 | 7 to 12 business days |
Dispatch Time:
Orders are typically processed and dispatched within 2-3 business days from the date of purchase.
Free Shipping Policy:
- Any order with a delivery address within the United States is eligible for Economy shipping.
- Economy shipping eligibility for international orders is determined based on specific promotions or order value. Please refer to our website or promotional materials for current offers.
Shipping Options:
- We offer both Standard and Express shipping options for domestic orders.
- International orders are shipped via standard shipping only.
Customs and Duties:
- Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country's customs office. These charges, if applicable, are the responsibility of the customer.
Important Notes:
- Shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as customs clearance, natural disasters, or peak seasons.
- Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect addresses will be the customer's responsibility.
For specific shipping inquiries or further assistance, please contact our customer service team at grapheneheat@wulcea.com.
Thank you for choosing Wulcea. We aim to ensure a smooth and satisfactory shopping experience for all our valued customers.